QUESTIONS ABOUT CAKES
Do I need to refrigerate my cake?
We believe our cakes taste best at room temperature. Please remove your cake from the refrigerator at least 30 minutes before serving. Please note that all our cakes are made from scratch using all natural ingredients, so do not leave your cake out of the refrigerator for longer than 4 hours. Also take special care when transporting cakes during the hot summer months.
Do you offer delivery?
We are a small bakery and most of us don’t drive so we unfortunately do not offer delivery. We are happy to prepare your order for pickup if you’d like to schedule your own delivery courier.
How can I customize my cake?
We can write any message in white or dark chocolate (on all cakes except the old fashioned coconut). We have the limited ability to do line drawings, also in white or dark chocolate. We have several colors and shapes of sprinkles, as well as complimentary candles.
Can my cake be pink?
Unfortunately, we do not do any colored frosting for our cakes or cupcakes.
I need a wedding cake
We can stack any of our 6″ and 8″ cakes and offer simple decorations for a surcharge of $40. We will also box the cake up securely for transport. Don’t forget we can also provide custom cookie favors!
Do you offer tastings?
Except for the surcharge for stacking cakes, we price all of our cakes the same including wedding cakes, so we are unable to offer complimentary tastings. However, you are welcome to pop in and purchase a slice of any of the cakes in our case. Just give us a call in the morning to see what cakes are available. Also, our bakers are usually available for a quick chat about cake flavors Monday-Friday until 1:30pm.
What is your refund policy?
We are happy to offer store credit on any problems that we might have been caused with your order. However; because flavor and texture of baked goods is extremely subjective and personal, any refund requests related to taste or appearance cannot be honored after your custom order has been accepted.
All cancellations must be received within 24 of your order due date.